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AI intelligent voice system products:
Detailed Product Overview

24-hour automated voice care | Reducing the burden on frontline workers and caregivers

Application period:    April 13, 2026 to July 13, 2026 at 5 pm
Funding amount:          Up to HK$900,000

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Detailed Product Overview
AI voice system

Free assistance with applying for the 13th Senior Citizens Fund

For details on our technology products, including Brain Memory, Rehabilitation, Aromatherapy Immersive Relaxation System, and AI Intelligent Voice System, we provide price lists, product brochures, and assistance with filling out application forms.

What is the Senior Citizens and
Rehabilitation Innovation Application Fund?

The Innovation and Technology Fund for Application in Elderly and Rehabilitation Care (I&T Fund), established by the Hong Kong Social Welfare Department, aims to subsidize eligible elderly and rehabilitation service providers to purchase, rent, or trial innovative technology products to improve the quality of life for the elderlyand reduce the workload of caregivers and nursing staff.

The application period for the 13th phase of the Fund is from April 13, 2026 to July 13, 2026 at 5 pm. AI intelligent voice systems are included in the fund's coverage, and elderly care homes, elderly day centers, and rehabilitation institutions are all eligible to apply for their purchase.

AI Intelligent Voice System Product Introduction

The AI ​​Voice Care System is an AI-powered automated voice interaction platform that provides 24/7 automated care hotline, medication reminders, and event confirmation. Users do not need to download any applications; they can use it simply by answering a phone call, significantly lowering the barrier to entry.

​Product Positioning:

Target Audience:

Hardware Used:

Automated voice care and administrative support system

Elderly, caregivers, frontline workers, social welfare organizations, nursing homes, rehabilitation facilities

Simply answer the phone (no smartphone or app required)

Core Product Technologies

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Core Product Technologies 01

Care Hotline

The system will automatically call service users according to the set schedule to proactively care for the elderly through voice interaction and to understand their current situation and needs.

Core Product Technologies 02

Medication reminder system

It automatically reminds you to take your medication according to your personal schedule, records your response status, and supports health management.

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Core Product Technologies 03

Activity Confirmation System

It can be paired with a soundproof sound box, allowing users to sit comfortably inside, temporarily blocking out external noise and deeply immersing themselves in a relaxing environment.

Core Product Technologies 04

AI Office Inquiry Hotline

It provides 24-hour automated voice query service to handle event information and administrative arrangements, reducing manpower pressure.

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Product Features Summary

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Feature  01

No app download required

Seniors and caregivers can easily use the system simply by answering the phone.

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Feature  03

AI big data memory

The system remembers the user's recent status and provides personalized responses.

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Feature  04

Automatic data recording

Records response status for easy follow-up by frontline staff.

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Feature  02

24/7 operation

24/7 automated voice service, without time restrictions.

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Feature  04

Multiple functions integrated

One-stop support for care, reminders, confirmations, and inquiries.

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Feature  04

Reduces manpower burden

Automates the processing of large amounts of repetitive voice tasks.

Applicable Scenarios and Target Audience

👨

Elderly

  • Regular Care

Automatic to check and reduce loneliness.

  • Medication Reminders

Support health management

  • Easy to Use

No learning required

  • Enhanced Sense of Security

enhances your sense of security

👨

Caregivers 

  • Reduce workload

Automate handling of large volumes of voice-based tasks

  • Save time

No need for individual phone calls for confirmation and reminders

  • Data logging

Automatically record responses for easy follow-up

  • Focus on high-value tasks

Free up time for more complex caregiving tasks

👨

Organization

  • Improve service efficiency

Automate handling of large amounts of administrative and care work

  • Reduce manpower pressure

24-hour automated service to supplement manpower shortages

  • Quantify service data

Automatically record call and response data

  • Enhance service image

Introduce innovative technology to enhance professional image

  • Applicable to the Senior Citizens Fund

The product is included in the fund's subsidy scope and can be purchased upon application.

Application deadline:
5 PM, July 13, 2026.

Applicable Scenarios and Target Audience

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Senior Day Center
 

Attendance Confirmation, Weather Reminders, Holiday Greetings

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Social Welfare Organization

Regular Contact with Service Users, Activity Notifications

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Rehabilitation Center
 

Rehabilitation Training Reminders, Follow-up Visit Reminders

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Office Administration
 

Internal Notifications, Meeting Reminders, Inquiry Hotline

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Aging at Home
 

Daily Care Hotline for Seniors Living Alone

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Food and  retail services
 

restaurant ordering system, event tracking system

How can we purchase an AI-powered intelligent voice system through the Senior Citizens' Fund?

Application Steps

1

Check eligibility

Confirm your organisation meets SWD requirements and serves elderly or persons with disabilities

2

Select products

AI-powered intelligent voice picking system

3

Prepare documents

Complete the application form and gather quotations and product leaflets

4

Submit application

Send all documents to the Gerontech Fund Secretariat at SWD

5

Procure & install

Upon approval, purchase the products and arrange installation and staff training

Stabilize Emotions | Relieve Stress | Promote Holistic Well-being

Completed and signed original application form (2 physical copies + 1 electronic copy)

Product quotation (must include model, quantity, unit price, and total)

Product leaflet or technical specification sheet

Organisation registration proof and service documentation (if applicable)

Application deadline:
5 PM, July 13, 2026.

💡 MedMind offers the following free of charge:
Product brochures, technical specifications, price quotes, and assistance with completing application forms.

MedMind provides free application support

Product leaflets, technical specs, quotations, and form-filling assistance — at no cost

About MedMind

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Established in 2018, MedMind is a healthcare technology enterprise under the focused incubation program of the Hong Kong Science and Technology Parks Corporation (HKSTP). We specialize in developing elderly care solutions powered by artificial intelligence and gamification technologies. Our products have been adopted by over 300 social welfare organizations, elderly care homes, and hospitals, and we have successfully assisted more than 100 institutions in applying for the Elder Academy Development Fund.

MedMind firmly believes that "even the best treatment will not work if it instills fear in people." The AI ​​intelligent voice system was developed based on this philosophy, making technology a powerful assistant to frontline personnel, rather than an additional burden.

Contact MedMind now for a free consultation on
applying for the Senior Citizens Fund

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📞 Phone / WhatsApp: (+852) 9624 9220

📧 Email: info@medmindtechnology.hk

🌐 Website: www.medmindtechnology.hk

Free assistance with applying for the 13th Senior Citizens Fund

For details on our technology products, including Brain Memory, Rehabilitation, Aromatherapy Immersive Relaxation System, and AI Intelligent Voice System, we provide price lists, product brochures, and assistance with filling out application forms.

Further Article

ChatGPT Image 2026年4月24日 下午05_28_00.png

Application Process
for the Senior Citizens' Fund

Introduction and Detailed Explanation of the Application Process for the Senior Citizens' Fund

Read More

ChatGPT Image 2026年4月24日 下午05_28_00.png

Application Process
for the Senior Citizens' Fund

Introduction and Detailed Explanation of the Application Process for the Senior Citizens' Fund

Read More

ChatGPT Image 2026年4月24日 下午05_28_00.png

Application Process
for the Senior Citizens' Fund

Introduction and Detailed Explanation of the Application Process for the Senior Citizens' Fund

Read More

Redefining smart living through AI-powered solutions — empowering seniors with joy and dignity, bridging generations

A healthcare technology startup incubated by Hong Kong Science Park and City University of Hong Kong. 

We research and develop interactive platforms and use gamification to engage users in trainings with data monitoring.

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